Wednesday, September 17, 2008

Recipe of the Week


I love sharing recipes -- the internet is GREAT for this! I thought I would share some of my favorites and hope you'll do the same!

Today I am making: Crock Pot Bratwurst and Cabbage

Ingredients:

1 pound bratwurst
1 large onion, chopped
1 small head cabbage, coarsely chopped
4 medium potatoes, cubed or sliced
1 can cream of chicken soup
1/2 cup apple jelly
1 tablespoon wine or cider vinegar
2 teaspoons caraway seed
salt and pepper to taste
Preparation:

Brown bratwurst; drain well. Place cabbage (steam or boil the cabbage to wilt if using a 4-quart or smaller Crockpot), onion, and potatoes in the slow cooker/Crock Pot; place bratwurst on top. Mix remaining ingredients and pour over all. Cook on low for 8 to 10 hours.

Tuesday, September 16, 2008

Ups and Downs...



I've been slacking in tracking Jack's behavior via the blog -- I guess because part of me feels bad for needing to share the not so great moments...but that's what this journey is!

This weekend was very trying.  We've discussed all sorts of reasons and tried to figure out if there were any specific triggers to those days where he's completely off and banging his head and shrieking with frustration and anger.  One thing we've noted is bowel habits.  When he's constipated he's more prone to meltdowns...has this resolved the issue?  No, but if we can really stay on top of keeping him regular it may, just may help ease what's been going on.  The other thing we've noticed is the behavior gets worse after an increase in Keppra.  We have two more increases to go -- it will take us into the first week of October.  Then, a few days after an increase, like today he has one of the best days...his teacher's note from today made me smile from ear to ear.  He enjoyed himself, ate his entire lunch and wanted to participate in the learning activities.

So we continue to wait and see.  Hopefully once he's on a full dose of Keppra and weaned off Tegretol we can get some normalcy back into Jack's day.  We do see the neuro in October for a follow up and to get a weaning schedule for the Valproic Acid.  Wouldn't it be awesome if this kiddo could take just one seizure med instead of three?  Fingers crossed!



Oh, and I know -- wrong kiddo in the walker, lol!  I have yet to have Jack and the camera at the same time!!  The picture of Jack is from this morning waiting for the school bus!

PS -- DHL came to pick up the wrong walker on Friday.  I have yet to see a refund from spinlife.com and have not yet heard back via email when I asked the status this morning.  This is the last piece of the mess...I will keep you posted!

Edited to add -- I had an email from them -- my money will post in my account this week.  I'll be very relieved!


Friday, September 12, 2008

Update on Walker Woes!

So finally, I talked to someone from spinlife.com  via email who was able to issue return authorization in the span of an hour and a half.  The shipping company has arranged pick up for this afternoon and the last bit is waiting for my refund to show up in my bank account.  Once this happens the issue will be closed and not spoken of again!  lol -- thank goodness.

You know it's hard enough sometimes doing what we do with special needs kids -- getting equipment so they can walk, talk, sit or basically function shouldn't have to be an issue.  Unfortunately things happen.  Paperwork gets lost, the ball gets dropped or things get piled on to someone else as their problem.

So much progress has been made today!  And as promised, pictures to come!!


Still No Refund or Return Info for Walker

I finally got totally fed up and decided to email the manufacturer directly since my emails are now going unansered from the vendor.  This is the email I just sent:

My item was ordered on Aug. 30th. I received the wrong size on Sept. 2nd and contacted customer support at spinlife.com via telephone immediately on Sept. 2nd. I was told a the correct item would ship and I would be given return authorization for the old item in a timely fashion (either that day or the next). On Sept. 8th I was told via email spinlife needed the serial number/part number of the item before the Return Authorization information could be obtained. I gave the information via email that same day. I have given everything requested, a new item was not shipped as stated so I canceled the order and wanted only the return authorization (for the wrong item to be shipped back) and to obtain a refund. I really need to return the item for a refund as soon as possible. What I am requesting is an immediate refund and return authorization from spinlife.com, however now my emails are going unanswered.

The item to be returned (it was the wrong size for my son -- I ordered the youth size and the young adult size was delivered) is the Nimbo Walker item number KA4200N young adult size in midnight blue. I would appreciate assistance in obtaining return authorization and a refund as soon as possible. I ended up ordering the correct Nimbo walker from a different vendor and it arrived as described.

Sincerely,
Angela Wilhelm

Can you believe this?  They are just ignoring me and hoping I go away?  This is rediculous!  So please know what you're getting into if you order from spinlife.com.  My advice is DON'T!!!!

Will keep you posted.

On a good note, like I mentioned in my email above, the new walker came from the new vendor and is FABULOUS!  I will post some pictures later!!

Thursday, September 11, 2008

"Reading"

Okay, well I know Jack isn't technically reading -- but his symbol recognition is really coming out! He names packages of food by the logos especially cereal.

This morning I was driving him to an appointment and we were going about 25 mph past walmart. You can't see the parking lot or the building, just the sign and he said "Store...balloon!" In fact we've always called it the balloon store because he gets one of those smiley balloons nearly every trip!

He also knows McDonald's (he'll start to sing old Mcdonald had a farm, and then ask for fries and soda!).

This is HUGE because symbols and abstract pictures are a huge part of using a communication device or picture schedule like PECS. If you would have asked me even a month ago if Jack could recognize symbols I would have laughed you out of town and said "no, we must use real photographs."

This is simply a huge milestone and I can't wait to start cutting out more logos!!!

Jack had his best day in a long time yesterday.  The school sent a glowing report on how he did during class -- science was his favorite subject, and he walked all over the school indoors and outdoors with his walker during PT.  He was happy and attentive and it continued into the evening as well.  He didn't cry or meltdown once.  It was the old Jack Riley!  I pray it stays or at least continues in this direction!

9/11 In Memory of Gregorio Manuel Chavez.




In Honor of:

Gregorio Manuel Chavez
Age 48
New York, N.Y.
World Trade Center

This biography information was copied from Don's Blog

On September 11, 2001, Gregorio was 48 years old. He worked at one of the most prestigious restaurants in New York City. Windows on the World restaurant occupied the 106th and 107th floors in the North Tower of the World Trade Center.

I know that there were 71 other coworkers there that morning. There was also a security guard, Mohammed Jawara and 6 workers building a wine cellar for the restaurant.

Wednesday, September 10, 2008

Teething Troubles!

MA MA MY TEETH HUUURRRTTTT!!!!!!!!!


An Award!


My new friend Christine sent me an award!  YAY!  I look forward to getting to know Christine and her daughter Regan as well as the rest of the family!  Thanks Christine!!

I nominate:

Jamie at I Heart Milo -- Milo is such a cutie and Jamie is such a great mommy!!

Lisa at Lisa's Ramblings -- Just 'cause I love reading her blog every day!!  She and Ethan are my heros!!

Kelly over at Jenelle's Journey -- I am so amazed and so proud of Miss Janelle!  She's one awesome kiddo with one great momma (and brother and daddy too!!)

MM's mom over at Till the Short Bus -- She is such an awesome advocate for MM.  She can make me laugh like no other online buddy and I appreciate her friendship and only wish we lived closer!!

And Holly over at Caleigh's Corner -- one look at that baby's sweet face and you'll be hooked!  I love reading her blog!


Here are the instructions for the following Brillante Weblog Premio award recipients:

1.Place the Logo on your blog
2.Link to the person who awarded you
3.You can nominate up to 5 blogs
4.Add their links to your blog
5.Leave a message in the comment section of their blog to notify the winners.

Project 2996 9/11 Memorial

I hope you are willing to take a moment and sign up for your website or blog:


If you remember we did this in 2006

Grrr...

Sept. 9th

Hi Rep,

I understand that it's the manufacturer who needs the information regarding the return of the wrong item. But this is getting very frustrating. The error was theirs in that they shipped the wrong item. If I can't get the correct item shipped today I would like to cancel my order and obtain a refund and of course RA info so I can send the wrong item back.

Sincerely,
Angela Wilhelm


About an hour later on Sept. 9th

Actually just send the RA number -- DO NOT SEND A NEW WALKER. I placed an order elsewhere because my son needs the walker asap.

Angela Wilhelm


Several Hours Later:

Hello Angela,

We will have the RA processed as soon as possible. I do apologize for the mishap with your order.

Sincerely,

Rep

So it went downhill.  I am fed up.  How long could it possibly take to get an RA number?  I don't know.  I ordered through another vendor, although it's the same manufacturer (specific to the walker Jack needs).

We wait...

So now I have two payments of a few hundred dollars out to two vendors and Jack still doesn't have a walker....my new order should arrive between 9/15 & 9/18.

Tuesday, September 09, 2008

Walker Worries...

You should read this post first.

Well, I learned that a correct walker will not ship until they receive the incorrect walker.  So I had no choice but to order from a different supplier.  I cancelled my order and I am waiting on a RA number to return the wrong walker.  I will only receive a refund after they get the walker.  UGH.  What a mess!  I hope the order from the new place is correct...if not, well, I don't know!  

I am holding out on naming names because I want my money back first!  LOL!

Equipment Update

The wheelchair order form came from the Medical Supply Man yesterday. Everything is set to submit to insurance! We should have it approved by the end of September and ordered and on its way! YAY!

The walker order has proven to be complicated even though I purchased it out of pocket from a website (I WILL fill this information in later). I placed the order on August 30th for a Nimbo Reverse Walker, youth size. I was sooo happy when I found the walker at my doorstep on September 2nd...that was until I noticed it was the wrong size. I called that same day and spoke to a really nice rep who promised to remedy the situation immediately by shipping out the correct walker right away, and obtaining a return authorization number from the manufacturer. Swell -- YAY -- problem fixed! Not so fast. I waited for return information, and finally sent an email.

Sept 5, 2008

Hi, I was hoping for an update on Return Authorization information regarding my order below. The wrong item was shipped and I called two days ago and was told to look for Return Authorization information which I have not yet received. Also, I was wondering the shipping status of the correct item?

The item we should get was the Youth size and what was delivered was the Young Adult size.

Please email or call with information regarding my order.

Sincerely,
Angela Wilhelm


Sept 8, 2008

Hello,

This is in regards to your Nimbo Walker. Drive Medical needs the serial number off of the walker to process the return and replacement order. I know you stated that you had not opened the box. Would you please do so and provide me with the serial number? I do apologize for the inconvenience.

Sincerely,

REP


Notice no reference to whether the correct item shipped yet. I happily obtain the serial number and package the walker back in the box as perfectly as I could, tape and all. I remain hopeful that the new walker will be on my doorstep soon.

Same Day Sept. 8th , My response:

Sure, no problem!

The serial number is:

XXXXXXXX

Angela Wilhelm



Late on Sept 8th Rep's response:

Hello,

I am so sorry for the extra trouble. What the manufacture is looking for is the item number not the serial number. Below will tell you where the number is located. Again, I am sorry for the inconvenience.

Sincerely,
REP



GAH! So I go and reopen my perfectly repackaged walker. Need I remind anyone that THEY sent the WRONG item to ME. I immediately reply:

Sept 8th My Reply

Item number: XXXXXX

Has the correct item shipped yet?

Angela Wilhelm

So Jack has no walker and this is getting ridiculous. If I don't hear back this morning on whether my CORRECT item has shipped as promised on 9/2/08, I am cancelling the order and will return the incorrect item as soon as they send me an Return Authorization number.

My only fear in canceling and ordering from another place is I can't afford to have paid for the wrong walker, the correct walker from old place and a correct one from new place...and for some reason I feel it's a great possibility I'd end up with 3 walkers...

I will say the rep has been polite and I realize it is the manufacturer making me jump through hoops for return info but the bottom line is I placed and order, it was wrong and I want it right.

GRRRR...

Off to check my email again!

Sunday, September 07, 2008

A new name!

So you can bookmark www.specialmomma.com -- This is and always will be Jack's Blog -- and the blogspot address and links will always work.  specialmomma.com automatically comes here to this blog.

SpecialMomma ;)

I like it!

Hope you do too!

Tickles and Giggles

Friday, September 05, 2008

Quick Update

Jack slept most of the day yesterday, most likely due to the Diastat. He was a little cranky, but it's to be expected.

He went to school today -- and they called saying he seemed really sleepy. They weren't alarmed and I said it was fine with me for him to nap if need be. So we'll see how his day went!

Also, we are ordering Jack's new wheelchair next week! He had a mobility eval completed and I've been bugging the poor vendor non-stop with our wishlist and questions. He's been amazing to work with. We still have to wait for insurance approval -- please keep your fingers crossed that this part goes smoothly!

We are getting Jack a Quickie Zippie manual wheelchair. It has everything on my wishlist and will be his chair for a long, long time to come.

Here were the things I've learned are important for us and Jack when using his wheelchair:

  • Platform flip up foot plate
  • Tie down option for transportation
  • Toe loops
  • Arm rests to help with transfers (to walker or stationary chair)
  • Velcro leg holder
  • Mag wheels
  • Spoke guards
  • Clothes guard/side guard
  • 22" tires or 24" tires (so he can still work on self propelling)
  • Anti tip rear
  • Push breaks
  • Wheelchair Back Pack
  • Harness Chest Support
  • Buckle Style Lap Belt
  • Small lateral supports
  • Pommel on seat to help prevent sliding

I must run! Morgan is calling!!

Thursday, September 04, 2008

Ups and Downs, EEG Results

I spoke to Jack's neurologist last night. I almost forgot that I had called him at some time during Jack's 48 hour meltdown this past weekend. We have decided to hold tight with any med changes and ride it out, so to speak. Stick to the plan he came up with last week. I told him how we had 48 hours of meltdowns, then two of the best days, even during the EEG. He was quiet for a moment and here, he was looking up Jack's EEG results just to see if that related to the worsening behavior. The EEG showed "Jack has the potential for seizures" basically the same thing it always said. Which is good, it means he didn't have any seizures during the test, not even small ones (that I thought could be happening when he's tuning out or staring off). So some great behavior, no changes in his EEG...we should be good. But we're not.

Jack had a seizure last night and we had to give him diastat (the rescue medication). We waited until the 10 minute mark because it wasn't stopping or showing any signs of slowing up. He came to, looked at us, and went right back to sleep. He had a very, very restless night, lots of little jerks and jumps, thirsty, and over all didn't sleep too well.

I emailed school and called his TSS and made myself a note to call transportation in the morning...so I am finally resting (SLEEPING) well next to Jack who is also resting well and the doorbell rings. I immediately thought of the bus driver. DARN! I answered the door and a man and woman are smiling big smiles and I was soooo confused because I saw the bus in the background...finally after what felt like minutes of staring at them they said they were here to get Jack, his normal bus driver was out sick. I apologized profusely and said this never happens, I always call (read -- I am not one of THOSE people), and I am so sorry, I will call and let you know about tomorrow. They left and I came to blog..still a little fuzzy as I haven't had my coffee yet.

I will keep you posted.

Wednesday, September 03, 2008

EEG

Jack was so brave and did so well at the EEG this time around. I can't explain how proud I am. He was scared, anxious, and just wanted to go home but he really did well with all of the gluing, taping, strange sounds and lights...I just want to give him the world when I watch him go through this kind of stuff. Not that the test was painful or anything like that -- just imagine though you don't know what's going on and someone does this to you:
(this is OBVIOUSLY not Jack, lol but an image from google image search)


Plus add in all of his meltdown triggers (someone messing with his scalp, being still, being told we can't go home yet) and not a single tear, not a single scream...
We of course don't have the results and probably won't until we see the neuro in October. It's okay though because we do have a plan in place.
Will keep you posted!

Sharing

Just had to share this again :)

Monday, September 01, 2008

Sigh...

Jack's behavior. It's not good. His obsessions have returned full force and it's getting harder and harder to redirect him. It can be anything. I can tell it's going to be "one of those days" when he requests one of his obsessions before he even opens his eyes in the morning. Today it was the baby. This may sound harmless, or even sweet...but it's like there's a button that's pushed and we don't know where the off switch is.

Jack: Baby, up!
Mom: She's sleeping, she needs her rest.
Jack: Baby, GET HER!
Mom: Let's go eat.
Jack: BABY!!??!!!

and it can go on and on and on and on...I found the more I try to explain, the more he shuts down and repeats the request. It escalates until he runs away from me and finds something hard (like the floor) to hit his head. I've become very good a leaping over and placing my hand between his sweet little head and the object of banging.

If I do get him distracted enough to move from one area of obsession to something else, that too quickly goes down hill fast. If he's eating his bowl needs to be filled to a certain level at all times. If he can see the bottom, he freaks...and shreiks, and I gently remind him to use his words.

This is just a small example -- and if it doesn't make too much sense, it's because it's hard to explain. He's not being naughty or spoiled, it's truly related to the sparks and misfirings in his brain. Not seizures -- but it's like his thought process runs a million miles a minute and his communication only works a small bit, and we can't keep up.

I want to write more about this. I need to keep a diary of sorts, maybe to spot trends, maybe just to vent, maybe to have another mom or dad say they understand, they've been there too? I need to label these posts...and I also need to remember to post about the good days too.

He had 3 good days at school last week, then a seizure, then med changes...now his behavior is a mess. He's very emotional, obsessed, and not content to do anything more than a few minutes at a time.

To add to the stress-thick air at our house, poor Morgan is sick. She has a thick runny nose and has trouble eating and sleeping. She woke up last night while Jason and I were watching TV. We brought her out with us and she just cried and cried...poor kiddo. She wanted to get down to walk and when I put her down she went to take a step and fell flat on her face...no arms out, nothing to break her fall, just smack on her precious mouth. It made Jason cringe and bite his fist...I scooped her up for some mommy hugs, held her for a while and when I looked down at her we were both covered in blood! I tried to stay calm, but I felt weak in the knees. We rushed her to the bathroom and wiped her mouth as best as we could. We couldn't tell where she was bleeding from. After a few minutes the bleeding stopped and we were able to clean her up (all the while still screaming at the top of her lungs)...and we saw no harm came to her teeth or gums, it was her top lip that split. She settled down after a drink of water and we cuddled for over an hour until she fell asleep. It was just one of those things that happened so quickly that it seemed unreal. She's okay, just bruised a bit on her lip.

She's still sleeping now, and I plan on letting her sleep in no matter what harm comes to our bedtime schedule. She needs her rest.

Tomorrow the bus comes for Jack. I am anxious, but I know the school and bus company are prepared just in case Jack would have a seizure...hopefully Jack will have a good day at school, and have fun with his friends. He really seemed to love it last week.

I need a refill on my coffee now ; )

Also, sending prayers to those in the path of Gustav, stay safe, we are thinking of you.

Saturday, August 30, 2008

Crocodile 4 Sale!


Jack has officially outgrown both walkers (croc and kaye) as well as his wheelchair. I am selling the crocodile to offset the cost of a new reverse kaye walker...and I will be donating the kaye and the wheelchair to DDS (Jack's old school).

Check out the ebay listing...

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